Don't panic! In 99% of cases, your wedding data hasn't gone anywhere—you might just be logged into a different "version" of your account. It's like walking into the wrong dressing room; your perfect outfit is still there, you just need to find the right door.
Next steps:
- Verify your email address. Double-check that you are logged in with the exact email address you used for your initial registration. Even a small typo can lead you to a blank profile.
- Watch out for the "Social Media Trap." It’s easy to accidentally create a second, empty profile by clicking "Log in with Facebook," "Apple," or "Google" if your original account was set up with a standard email and password.
- Try a manual reset. Log out completely and try logging back in manually using your primary email and password.
- Contact us for a "hunt." If your account still looks empty after a manual login, let us know! We’ll help you track down your original profile and merge any duplicates.